Salesforce Marketing Cloud

Salesforce Marketing Cloud is a suite of tools designed to help marketers increase the value of their marketing platform, empowering companies to generate leads more effectively, convert those leads into opportunities, and close deals. Marketing Cloud lets marketers quickly create and deliver personalized content, engage buyers across channels, and track performance with a comprehensive view of cross-channel campaigns.

Platform Advantage

Customer Trust and Productive Marketing Campaigns

Gain customer information with powerful tools to manage your businesses. Send targeted emails to exact customers to fulfil their precise demand. Get to know customers' shopping practices, provide discounts, reward them for maintaining the business, and get new growth possibilities.

Monitor and Customize Marketing Activity

Keep track of customer interactions, brand health, and campaign results as they happen. Obtain information about customer sentiment, an overview of product feedback, and campaign performance and share customized reports to every stakeholder's command centre.

Data Management

Store various data types and create a precise data model for complex audience building and segmentation with Marketing Cloud and SQL.

AI for Personalizing Customer Experience

AI technology of Salesforce, also known as Einstein, comes with Marketing Cloud that takes customer engagement to a new level and helps personalize the customer experience.

Features Of Marketing Cloud

  • Email Studio

    Personalize email messages with data from the service cloud, sales cloud, and other sources. Automate all email campaign types like transactional, triggered, or promotional segmented as per various customer personas.

  • Journey Builder

    Communicate and reply on the go to customers on social media like Twitter, Facebook, Instagram, and others.

  • Mobile Studio

    Reach customers at the right time with SMS, MMS, push messaging, and group messaging depending on events, proximity and more.

  • Social Studio

    Listen to, post, interact, and analyze social media discussions to learn more about consumers, brands, and competitors. With the Customer Success Platform, you can integrate social into all aspects of your organization.

  • Web Studio

    Create stunning websites and landing pages with unique content. To analyze behaviour and gather insights, track every action your consumers do.

  • Advertising Studio

    Communicate and reply on the go to customers on social media like Twitter, Facebook, Instagram, and others.

Business Impact

Our USPs

Our experts identify earnings aligned with strategic objectives so you can innovate and grow with every successful project.

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We deliver projects from beginning through end with an interdisciplinary approach that blends various skill sets needed on any given project

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Encompassing Niche, Novelty, Navigation, Nimble, Nurturing, Nirvana – helps develop tailored solutions for your organization right from discovery, ideation, planning, to implementation, adoption, and continuous innovation.

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Our end-to-end support service that helps you with any issue or concern your company needs.

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Our Services

Managed Services

NavYaan's fractional resource model provides you the flexibility and scalability of an entire team of Salesforce certified experts who can help you build, scale, and support your business processes wherever you need them, 24x7, 365 days a year.

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Industry: Technology

The brand was facing problems with integrating multiple platforms, systems, and processes that were affecting the efficiency of their sales team and their ability to transact with partners and cash collection.

Salesforce Sales | Cloud Service | Cloud CPQ | Marketing Cloud

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