How we do

Good Projects takes hard work and Great Projects takes 9 Lever Approach

Our 9 Lever Methodology

Business Process Analysis

Transforming and continuous improvement of the business processes has always been a challenge across industries, working rapidly to digitize platforms to serve the customers/clients in the most efficient manner.

Through our design thinking approach, experience and best practices we collaborate with our customers to understand/evaluate/reframe the businesses in human-centric ways and recommend a Desirable, Feasible, Viable, and Sustainable solution, generating high ROI.

Our analysis includes a profound evaluation of time, cost, capacity, and quality of processes to identify key performance metrics and achieve them maintaining high delivery standards.

Salesforce Product Solution

Whether you are using Salesforce or not, we emphasize on business processes before mapping the solutions with technology. Our proven methodologies help us in effectively assessing the potential value of salesforce cloud platforms from Technical Feasibility, Economic Viability, Consumer Desirability and reconciling the results.

We firmly believe assessment done before the adoption reduces the risk of ineffective investment decisions. However, this selection process can be one of the most challenging decisions businesses face. Hence, we support
organizations to examine new ideas, identify and analyze causes or potential change, develop and plan possible solutions and finally select and implement the proposed salesforce cloud stack.

We also collaborate with our strategic partners to implement the right technology where Salesforce products are not the only fit, one such example would be collaborating CRM (Salesforce) with ERP (SAP).

Org Rationalization

Many organizations want to reduce time-to-market, reduce cost, and improve quality, and all of these business goals are directly influenced by the nature of the environment used to produce these systems. Hence organizational scope is a critical input to all of these tasks. We help organizations define the architecture of the environment by assessing parameters such as

  • Single vs Multi-Org
  • Single product vs Multi-product
  • New Org Vs Existing Org
  • Regions: APAC, EMEA, AMER, LATAM

Syncing the org rationalization strategy with business process and technology strengthens the base for a healthy foundation.

Functional Analysis

We use a thoroughly tested system across Salesforce implementations, to maximize the throughput by leveraging out-of-the-box and pre-built existing functionality.

We align with the business and IT teams throughout the application lifecycle to drive value from the system as early as possible by emphasizing on quick wins using declarative solutions which allow for quicker and simpler problem
resolution. We weigh a declarative vs programmatic solution on the following parameters:

  • Scalability
  • Reusability
  • Faster Implementations
  • Low Cost
  • High Quality
  • low-maintenance

Based on our architectural best practices and analysis we generate high ROI by picking the right approach in first
place.

Technical Analysis

From an overall design point of view, Salesforce is not well suited to be the integration hub for an E2E solution. Where there are requirements for transformation/routing/mediation/ orchestration services between applications, then an external integration component(middlewares like MuleSoft, Informatica Cloud etc.) is advisable.

With more than 200+ Years of Combined Experience in Transforming Large Scale Enterprise Solutions by bridging the gap between technologies and business processes, we bring the power to utilize industry expertise into a unified environment.

Our technical scope extends from Custom Development, Third-Party Integrations, Mobile App, and Data Management

Security Scope

Our security scope covers end-to-end salesforce security levels from auditing to secure data centers. We provide services to configure, develop,monitor and manage salesforce securities on different levels:

  • Application and Data Level Security
    • User Permission and Roles Management
    • Object Level Security
    • Field Level Security
    • Territory Management
  • System-Level Security
    • Salesforce Shield: Platform Encryption, Event Monitoring, and Field Audit Trail
    • Auditing: Record Modification, Login History, Field History, and Setup Audit Trail
    • Security Health Checks
  • Custom Security
    • Cross-Site Scripting (XSS)
    • CSRF: Cross-Site Request Forgery
    • SOQL Injection
    • Customer Data Access Control

Salesforce DevOps

Our DevOps approach to agile software development to build, test, deploy and monitor applications with speed, quality, and control. Our DevOps implementations rely on an integrated set of solutions to remove manual steps, reduce errors, increase team agility, and scale beyond small, isolated teams.

Our DevOps scope delivers a Continuous Stream of Value From Salesforce Platform To Business’s Bottom Line.

Change Management, Learning and Adoption

In any line of business, change is inevitable. Businesses must constantly evolve and adapt to meet a variety of challenges, hence adapting to and managing change has become a fundamental skill for dealing with the present and the future. But resistance to change is almost as inevitable as change. Thus, through our change management process, we guide organizational change to fruition, from the earliest stages of conception and preparation, through implementation, and, finally, to resolution.

Steps:
  • Awareness of the need for change.
  • Desire to implement change.
  • Knowledge of what must be done to achieve successful change.
  • Ability to implement and transition into the new way of working.
  • Reinforcement of change by continuing to implement them in the longer term.

Project Management

Clubbing the best practices and processes of delivery management that aim to assist stakeholders and management teams with guidance throughout the application lifecycle helps in achieving goals. Goals are to develop, deliver, and sustain complex systems through collaboration, accountability, and iterative progress to deliver real value against the business opportunity.

For us, no two projects are the same and for each of them to be effective, we make sure to correctly map the project management methodology to the team type, project, organization, and goals.

Our Strategic Partners